Connection Issue or IP Blocked

[cherubin]

Hello,

I have an issue when i open project maker, but i deactivate all firewall or similar.

what could be wrong ?

 

[VladZen]

Make sure that other programs are not using your Internet channel in full (like torrents, multiple browsers, etc.)
Also, are you able to access and login into zennolab user area from your IP?

 

[cherubin]

Hello,

I can connect into zennolab user area, so it's seems my IP is ok.
About other programs, i never have the issue before but it will be complicated to shut everything just to run Project Maker -_-

 

[AIVA583]

Hello,

I can connect into zennolab user area, so it's seems my IP is ok.
About other programs, i never have the issue before but it will be complicated to shut everything just to run Project Maker -_-

check oldest connection and send request to unblock in user area

 

[VladZen]

Hello,

I can connect into zennolab user area, so it's seems my IP is ok.
About other programs, i never have the issue before but it will be complicated to shut everything just to run Project Maker -_-

you should not shut everything, enough is to partically reduce Internet usage.
Then you will see if this is the issue.

 

[AIVA583]

Hello,

I can connect into zennolab user area, so it's seems my IP is ok.
About other programs, i never have the issue before but it will be complicated to shut everything just to run Project Maker -_-

After entering the user area, go to

• NEW USER AREA

Then click to She should see your old personal account and send a request to unblock your IP address.

This helps to me

 

[cherubin]

After entering the user area, go to

• NEW USER AREA

Then click to She should see your old personal account and send a request to unblock your IP address.

This helps to me

Where is this option to unblock IP adress ?

 

[AIVA583]

Where is this option to unblock IP adress ?

you should see the screen where you need to enter your login to send request to unblock

 

[cherubin]

I have that screen :

 

[AIVA583]

I have that screen :

Посмотреть вложение 97865

enter your login and password from zennoposter after you should see the unblock request

 

[VladZen]

@cherubin have you managed to make the program work?

 

[cherubin]

Hi @VladZen it works on another computer but not the one with the issue.

I don't find the unblock request option.

 

[VladZen]

Hi @VladZen it works on another computer but not the one with the issue.

I don't find the unblock request option.

I didn't tell your IP blocked. If you are able to login into zennolab user area, then there is no block.

Try to edit ProjectMaker.exe.config file from Progs folder in program directory.
and change all entries userarea.zennolab.com to userarea.zenno.io in them.
The files can be edited in Notepad or any other text editor.

 

[cherubin]

Hello,

i tried to reinstall zenno on the previous install and i have this issue :

On my others computers, no issues

 

[VladZen]

Hello,

i tried to reinstall zenno on the previous install and i have this issue :

Посмотреть вложение 98079

On my others computers, no issues

You have exceeded hardware limit.
Should delete some previous computer from Hardware list in zennolab user area.

 

[cherubin]

That's ok now ! I remove the hardware and put it again (it's the same but whatever) and now it works Thanks @VladZen