Buying a second licence for the same user

[peter]

Hi, my client wants to buy a second Standard license, and of course they want to have it connected to the same userarea / same e-mail address / same accoount.

As at the userarea I could only see the possibility to upgrade or buy updates for the already purchased licenses, but no references to buying a new license, I would like to ask if we initiate the payment from the public site: http://zennolab.com/en/buy-it-now/version-comparison/ and use the same e-mail address we already have used for the first license, the new license will be connected to the same userarea or we should do an extra step to achieve this?

Thanks!

 

[lokiys]

Hi, my client wants to buy a second Standard license, and of course they want to have it connected to the same userarea / same e-mail address / same accoount.

As at the userarea I could only see the possibility to upgrade or buy updates for the already purchased licenses, but no references to buying a new license, I would like to ask if we initiate the payment from the public site: http://zennolab.com/en/buy-it-now/version-comparison/ and use the same e-mail address we already have used for the first license, the new license will be connected to the same userarea or we should do an extra step to achieve this?

Thanks!

Hi.

Please open ticket http://support.zennolab.com/ with reference to this thread.

Thanks

 

[rostonix]

Yes, correct.
You cannot buy additional copies by yourself. Please open ticket, i will check if we can offer any discount and you'll need to add funds to your balance. After that we will add aditional copy of software