Browser crashing zenno 5.12.3

[Frcc78bis]

Hello,

I have a template that was working with no problem in precedent version but the program seems to block/crash with the new update. Same problem in project maker and in Zennoposter. The problem appears when the template visit a web page. If the program is not responding, I close the firefox_PM instance in windows task manager --> then zenno is responding but If I relanch it, same problem.
Please see the joined logs.

I have windows 7 pro with SP1

To go back to previous version, do I need to uninstall and re-install ?

 

[VladZen]

Hello,

I have a template that was working with no problem in precedent version but the program seems to block/crash with the new update. Same problem in project maker and in Zennoposter. The problem appears when the template visit a web page. If the program is not responding, I close the firefox_PM instance in windows task manager --> then zenno is responding but If I relanch it, same problem.
Please see the joined logs.

I have windows 7 pro with SP1

To go back to previous version, do I need to uninstall and re-install ?

Hi,

Does it happen on any webpage or some certain?
Please enable extended logs in program settings, then reprotduce the problem and run Diagnostic from program folder (not closing the program itself).
Send us resulted report.zip.

 

[Frcc78bis]

this website is making the template crash http://www.ums.fr

 

[Frcc78bis]

and this website also making it crash

https://www.teddy-smith.com/

 

[Frcc78bis]

Same bug with previous version

 

[Frcc78bis]

So same bug with version 5.12.3 5.12.2 and 5.12.1
It's just like 1 url every 500 hundred but it's a problem because it makes zenno crash. Do you think it will work on version 5.11 ??
Thanks

 

[VladZen]

Please update Net.Framework in our system - https://www.microsoft.com/en-US/download/details.aspx?id=56116
Also, please reinstall Visual C++ redistributable 2015 - https://www.microsoft.com/en-us/download/details.aspx?id=53587

 

[Frcc78bis]

Hello,
I have updated and reinstalled Net Framework and visual ++.
Still, the same problem

 

[Frcc78bis]

Hello,
It wasn't working so I tried version 5.11.7
Same problem

 

[Frcc78bis]

So I uninstalled all programs from windows visual ++ and microsoft net framework and then uninstalled Zenno. Made a reboot. Installed only zenno last version. the program installed visual ++ and Net Framework at the same time installing zenno.
But still same problem.

 

[VladZen]

So I uninstalled all programs from windows visual ++ and microsoft net framework and then uninstalled Zenno. Made a reboot. Installed only zenno last version. the program installed visual ++ and Net Framework at the same time installing zenno.
But still same problem.

We will investigate your last report. I'll get back to you later.

 

[Frcc78bis]

Hello. Do you have a solution ?
I'll lose my client I'm late with my scrapping...

 

[VladZen]

Hello. Do you have a solution ?
I'll lose my client I'm late with my scrapping...

Don't see Net.Framewokr update to 4.7. as I requested earlier. Should I connect to you remotely and install it instead of you?
Also vcredist 2008 is missing -
https://www.microsoft.com/en-us/download/details.aspx?id=29
https://www.microsoft.com/ru-ru/download/details.aspx?id=15336

Full fix will be in next version. I hope it will be ready within few days. Meanwhile you may try rolling back to one of the previous versions which worked properly.

 

[Frcc78bis]

Well, I had disabled css, pictures, javascript, flash ... on my template so each page loads quicker.
I enabled all again and now its working (last version)...