* Access to the Internet through a proxy with authorization (remove the proxy in Internet Explorer and provide direct access to the Internet)
* Set the correct time on the computer
* Server certificate https://userarea.zennolab.com/ not considered as a trusted, you should update the root certificates, via Windows Update or add the certificate of the site https://userarea.zennolab.com/ to the trusted.
* Not found security.dll in directory /Windows/system32. Check availability of this dll on your machine and if it is missing put it in for your Windows version.