Check licenses does not work

[Ooda21]

Hello

Zennoposter was working perfectly until yesterday where it wasn't opening anymore. So I tried to uninstall then install it again. No success.
So I thought it might be because I did the last windows update on my VM, I reinstalled a brand new Windows 10, I tried to install Zennoposter and I have this weird error :
When it asks for the license, it says "Success" but still doesn't work and I cannot click on "Next".

Can you help me ?

The help link is : https://userarea.zennolab.com/lk/help.aspx?lang=EN&errCode=0 (And I cannot open it, error http 403)

Thanks !

 

[VladZen]

Hello

Zennoposter was working perfectly until yesterday where it wasn't opening anymore. So I tried to uninstall then install it again. No success.
So I thought it might be because I did the last windows update on my VM, I reinstalled a brand new Windows 10, I tried to install Zennoposter and I have this weird error :
When it asks for the license, it says "Success" but still doesn't work and I cannot click on "Next".

Can you help me ?

The help link is : https://userarea.zennolab.com/lk/help.aspx?lang=EN&errCode=0 (And I cannot open it, error http 403)

Thanks !

You should delete your computer fom Hardware section in user area - https://userarea.zennolab.com/lk/userarea/UserAddHardware.aspx
Then completely reinstall ZennoPoster on it.