How to solve the problem that Webgl page cannot be loaded in the middle of loading?

[catechumen]

How to solve the problem that Webgl page cannot be loaded in the middle of loading?
The url is:
https://plarium.com/de/strategiespiele/throne-kingdom-at-war/spiele/
In ZP, the first loading can pass, but the second execution cannot complete the loading, and the loading stops at about 45%

 

[VladZen]

How to solve the problem that Webgl page cannot be loaded in the middle of loading?
The url is:
https://plarium.com/de/strategiespiele/throne-kingdom-at-war/spiele/
In ZP, the first loading can pass, but the second execution cannot complete the loading, and the loading stops at about 45%

What ZP version do you use and what browser engine?
I would recommend you try working with this website in new Chrome engine - https://zennolab.com/discussion/threads/zennoposter-new-version-5-29-0-0-25-03-2019-unified-zp-installer-for-firefox-and-chrome.57367/

 

[catechumen]

What ZP version do you use and what browser engine?
I would recommend you try working with this website in new Chrome engine - https://zennolab.com/discussion/threads/zennoposter-new-version-5-29-0-0-25-03-2019-unified-zp-installer-for-firefox-and-chrome.57367/

With the 5.29 version of ZP, both the Chrome and firefox kernels have been tried, and the first time the game page loads properly.
After that, the game page could not be loaded normally

 

[VladZen]

With the 5.29 version of ZP, both the Chrome and firefox kernels have been tried, and the first time the game page loads properly.
After that, the game page could not be loaded normally

What exactly goes wrong? what is not loaded?

 

[catechumen]

What exactly goes wrong? what is not loaded?

The game page is rendered by webgl. The game page can be loaded normally when the game is registered for the first time. However, when the game page is opened after registration, sometimes the loading stops at 45%.
Sometimes 77% will load to the network connection error, the page can not load properly

Open the game locally and the page loads normally

 

[VladZen]

The game page is rendered by webgl. The game page can be loaded normally when the game is registered for the first time. However, when the game page is opened after registration, sometimes the loading stops at 45%.
Sometimes 77% will load to the network connection error, the page can not load properly

Open the game locally and the page loads normally

Could you please send me the project for working with this site? So that we could easily reproduce the problem?

 

[VladZen]

What browser fingerprint settings do you set, by the way? Do you enable WebGL emulation? If yes, try disabling.

 

[catechumen]

Could you please send me the project for working with this site? So that we could easily reproduce the problem?

I need to ask the boss if he agrees
Yes, I have enabled webgl emulation，I'll try disabling Webgl

 

[VladZen]

I need to ask the boss if he agrees
Yes, I have enabled webgl emulation，I'll try disabling Webgl

Just some example, with few action, which demonstrated the problem and that's enough. No need in full project.

 

[catechumen]

Just some example, with few action, which demonstrated the problem and that's enough. No need in full project.

Using the Zp built-in fingerprint, directly open the site, the game is still unable to load

 

[catechumen]

I use the Chinese version of ZP

 

[catechumen]

Webgl in fingerprint is configured as follows:
instance.SetBrowserPreference("webgl.force-enabled", true);
instance.SetBrowserPreference("webgl.disabled", false);
instance.SetBrowserPreference("webgl.disable-extensions", false);
instance.SetBrowserPreference("webgl.min_capability_mode", true);
instance.SetBrowserPreference("webgl.enable-webgl2", true);
instance.SetBrowserPreference("webgl.webgl2-compat-mode", true);

I can't give you the original project file, it's not allowed, sorry

 

[catechumen]

Hi, can this problem be solved?

 

[VladZen]

Hi, can this problem be solved?

I hope so. But, we need additional info from you:
1. example project for reproducing the problem.
2. Diagnostic report after with enabled extended log made after reproducing the problem.

 

[catechumen]

I hope so. But, we need additional info from you:
1. example project for reproducing the problem.
2. Diagnostic report after with enabled extended log made after reproducing the problem.
Посмотреть вложение 37556

this is the previous log file, is this ok?

 

[catechumen]

Hi, have you found the cause of this problem?How?

 

[lokiys]

I need to ask the boss if he agrees

Hey. Just use tickets for sending any personal files. No need to post in public.
https://support.zennolab.com/

 

[VladZen]

YEs, we need your project or template for reproducing the problem