Is the Zenno License server down??

[bambinou]

Hi All,

I am suddently unable to get any of the Zenno instances to run on any of my machines.
Is the licensing server down?

Thanks!

 

[VladZen]

Our servers are not down. Are you able to login into zennolab account panel?
Do you get any error when trying to run the software?

 

[bambinou]

Thanks Vladzen,

I am already chatting to your support via email.
On any of my machines, suddenly (even after reboot), the project maker or poster V 7.7.16 will not even start. I click on the icons and nothing happens.
Windows 11 latest version and I tried on my 2 laptops and desktop.

The strange thing is that it happened on its own, the server was running and Zenno shut down on its own. I updated windows, restarted the machines, no luck. I never had this before.

Thanks!

 

[bambinou]

Ok it seems to be pointing to a windows WMI service set to manual on all my machines at once. I can only think that the latest version of windows 11 caused this. Will check further and post back.

 

[VladZen]

Thanks Vladzen,

I am already chatting to your support via email.
On any of my machines, suddenly (even after reboot), the project maker or poster V 7.7.16 will not even start. I click on the icons and nothing happens.
Windows 11 latest version and I tried on my 2 laptops and desktop.

The strange thing is that it happened on its own, the server was running and Zenno shut down on its own. I updated windows, restarted the machines, no luck. I never had this before.

Thanks!

Do you have latest updates for ZennoPoster?
I would recommend you to install latest version 7.7.18.1.
There was some issue with license.

 

[bambinou]

Ok, I set to automated the WMI service, restarted Windows, the version V 7.7.16 won't launch anymore, but the new one V 7.7.18.1 works.
I will keep this new one for now.