You can make refund but why money have to be ,,locked,, in your system ? I have 40+ templates which needs to be tested in zennobox and now i have to spent 400$ and use that money for updates or etc..? That makes sense to you ?
I would rather not test in zennobox but because of the ,,buggy,, state we have to do it, otherwise we are just losing $$ and reputation, but obviously you don't care about this.
Thanks for your time