Updating license issue

[Daikaiser]

Hi, I was trying to open the software today and got this error message: "There was an error when you update the license"

I am attaching a screenshot

 

[Hungry Bulldozer]

Please check some statements from this list and make some changes if necessary:
0. MS .net 3.5 has to be installed on your machine.
1. Turn off proxy in IE
2. Check if you are able to open https://userarea.zennolab.com/en/login.aspx in IE
If you don’t get an access it means you got certificate's issue. Please install Windows updates for certificates, or add this one in trusted.
3. Try to run CapMonster.exe. In case it was opened fine - it is probably Phalanger issue. Reinstall Phalanger or ZennoPoster.
4. Check the date, time on your PC. It must be correct according to your GMT.
5. Check presence of security.dll in C:\Windows\System32
6. Try to turn off firewall, antivirus.
WARNING: We don't guarantee stable work on not official versions of Windows and VmWare workstations.

 

[gemini]

I've encountered the same problem.
I couldn't start project maker at first few days later code creator also.
It seems that "license updating" is only possible when computer is "activated" in panel. I think it's kinda bug as far as I know project maker/code creator should be able to run on 3 machines simultanously while zenno poster only 1 - activated one? Isn't it Hungry Bulldozer ?

 

[sMax]

Had this same problem on a licensed machine that I had not used for a while.

The solution was to redownload the license(from the user area) for that machine in the zennoposter programs folder, and that solved it.

Seems like where there used to be one license file there are now several.