I can't get correct response with Sale API

[Tao Guan]

When I use Sales API, I fill in correct parameters and Invoke, but get such as response message:
"System.Security.SecurityException: You record ***.***.***.*** is temporary blocked"
or
"System.Security.Authentication.AuthenticationException: Invalid username and password!"
Why?
My login email and password are all correct, and other parameter are also correct, such as this https://userarea.zennolab.com/BotStore.asmx/GetCustomerBoxLink, "customerEmail" neither registered email nor non-registered one is not available.
Please....

 

[VladZen]

Are you able to login with this login and password to user panel? - https://userarea.zennolab.com

 

[Tao Guan]

Are you able to login with this login and password to user panel? - https://userarea.zennolab.com

Yes, I can.

 

[VladZen]

Yes, I can.

You are entering incorrect data when using API.

 

[Tao Guan]

You are entering incorrect data when using API.

Where is incorrect data? I can use this pair of data to login successfully!

 

[VladZen]

Where is incorrect data? I can use this pair of data to login successfully!

I think you just typed login and pass incorrectly, then tried to login couples and got temporary ban for an hour.

 

[Tao Guan]

I think you just typed login and pass incorrectly, then tried to login couples and got temporary ban for an hour.

But early today I have tried once even if more times, and then hours later right now I tried again, I still get error!
Why?
By the way, I fill the data by copy and paste, the same with when I login in on webpage. No reason I typed incorrectly, right?

 

[VladZen]

By the way, I fill the data by copy and paste, the same with when I login in on webpage. No reason I typed incorrectly, right?

Yes, copy/pasted with space and got it.
By the way, do you have zennolab programs on this account?

 

[Tao Guan]

Yes, copy/pasted with space and got it.
By the way, do you have zennolab programs on this account?

Yes, of course. Currently no balance.

System.Security.Authentication.AuthenticationException: Invalid username and password!
at activation.BotStore.ValidateUser(String login, String password, CustomerSalesHardwareDataContext ctx)
at activation.BotStore.GetCurrentCustomerEmail(String login, String password, String customerEmail)

 

[VladZen]

I just checked the API - https://zennolab.com/wiki/en:devlicense:api#salebots
Do you enter md5 hash for password?

 

[Tao Guan]

I just checked the API - https://zennolab.com/wiki/en:devlicense:api#salebots
Do you enter md5 hash for password?

Great! That is the point!
Thank you very much!