No connection

[lokiys]

Two hours already can not start to work, because of no connection to server. http://screencast.com/t/ruhegEwA

https://userarea.zennolab.com/en/userarea is also down

 

[darkdiver]

hi!
there did you get this url?
The correct url is
https://userarea.zennolab.com/en/login.aspx
Also please send me the logs. To see the problem.

 

[lokiys]

hi!
there did you get this url?
The correct url is
https://userarea.zennolab.com/en/login.aspx
Also please send me the logs. To see the problem.

Sorry about url just copied wrong but anyway userarea is down as well as PM is not possible to start,
Tried from two of my home PC's as well as server PC still down.

What logs ?

Thanks

 

[darkdiver]

Opening https://userarea.zennolab.com/en/login.aspx what error do you see?
Logs as usual from the log folder. They should contain some information about the problem.

 

[lokiys]

Opening https://userarea.zennolab.com/en/login.aspx what error do you see?
Logs as usual from the log folder. They should contain some information about the problem.

Page loading forever and logs sent to email..

Thanks

 

[darkdiver]

It was like some problem with provider and connection to hetzner data center