problem with refund

[Besedi]

2 weeks ago initiate refund of capmonster2, stuff is not returned yet, money is not got on my account yet.
How long time need to wait for this proccess?

Support area:
Conversation ID:
41966
Assigned to:
Deemer84

Also problem with status client, that can get from support only, I requested, but it's still not processed. But answer from support that "all done" but is not true. (I am still User)
Conversation ID: 42430

 

[VladZen]

Refunded couple days ago, as far as I know.

 

[Besedi]

Refunded couple days ago, as far as I know.

Yes it is. Why you deleted history of conversation on this thread?

 

[VladZen]

Yes it is. Why you deleted history of conversation on this thread?

i didn't delete
You probably mean this thread.

 

[Besedi]

i didn't delete
You probably mean this thread.

yes, my excusing. Yes, money was refund to my account as I asked.