Trouble installing...

[djljzenno]

Hello,

Trying to install the latest version and it is giving me an error

https://userarea.zennolab.com/en/help.aspx?lang=en&errCode=10

It seems that it is not connecting to the server to authenticate the license. I am able to connect with Explorer without an issue.

Is there s proxy or firewall setting I can look at to let it connect?

Previous version is working fine.

Thanks.. LJ

 

[VladZen]

Open IE>settings>Connection>Network settings and uncheck Use proxy.

 

[djljzenno]

I got it handled.. thank you