what does this error mean?

[zenewbie]

Lately I am getting this error a lot in Zennoposter: "Running the Profile Failed to process the profile: Error detected when getting local storage from instance"

I am on a 16core xeon, 64gb of ram and really fast SSD, so it can't be a ressource issue. How can I avoid this error?

 

[lokiys]

Hi, you will have to wait until Monday when the Zeno team will be back to work, it seems some internal error. But making a Diagnostic report and sending it to support will help to identify the problem.
go to Zenno program files folder find Diagnostic application double click, then send report.zip in ticket https://helpdesk.zennolab.com/en-us

 

[zenewbie]

Okay, done. thanks!