Zennoposter deleted hardware it wasn't supposed to delete

[V Munich]

Hello,

I was installing my Zennoposter on some cloud servers today to test performance. I didn't know that by installing it on new hardware, it would delete the existing ones. It deleted my main hardware and when I try to delete the new ones to add my computer back, I get this:

You cannot delete this hardware. It is prohibited to delete hardware more than once a day.

Could Zenno's admins delete all the hardware on my account so I can use it again on my pc? I need to run my template 24/7 and I wasn't aware of this behavior.

Thanks.

 

[V Munich]

Is this a 24 hour hold?

 

[rostonix]

Yes. I replied to your ticket, please check email.

 

[V Munich]

Thanks rostonix!