Zennoposter startup error

[nitin2003]

Hi,

Since yesterday, I have been facing an error while loading zennoposter. I have attached the screenshot.


Few of my clients to whom I sold the zennobox bots are also facing the same issue while loading zennoposter/zennobox.

Reinstalling zennoposter/zennobox also didnt' help.

Can someone please help?

Thanks,
Nitin

 

[rostonix]

Delete current hardware from user area and install it again.

 

[nitin2003]

I somehow managed to work it. But, now I am getting this fatal error.

P.S. - This error is on a separate machine than the previous one.

Delete current hardware from user area and install it again.

 

[nitin2003]

I somehow managed to work it. But, now I am getting this fatal error.
Посмотреть вложение 5047
P.S. - This error is on a separate machine than the previous one.

Can someone from support please look into this?
I have been getting this error even after completely removing Zennoposter from my machine and then reinstalling the latest version.

This error still pops up when I use zennoposter. This error doesn't come when I use project maker.

 

[rostonix]

What build do you use? What OS is installed?

 

[nitin2003]

Build is 5.1.2 and OS is Win 8..

 

[rostonix]

Run Diagnostic tool http://i.gyazo.com/75f8a739f4d933d871f47f2e97f578a1_1.png
And send us results

 

[nitin2003]

Run Diagnostic tool http://i.gyazo.com/75f8a739f4d933d871f47f2e97f578a1_1.png
And send us results

Sent the logs over email to support team.

 

[nitin2003]

any updates on this?

 

[rostonix]

We got your email. Will be updated when logs will be checked. Sorry for delay.